Amica Auto Insurance Review

Amica Auto Insurance Review 2026 | Customer Reviews & Ratings
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Amica Auto Insurance Review 2026

Explore Amica auto insurance coverage, discounts, StreetSmart, dividend policies, claims services, repair assistance and real customer reviews. Learn what Amica officially offers before requesting a quote.

Amica Auto Insurance Ratings

Customer ratings on this page are generated from reviews submitted through the Newest Cars Insurance review system. Only approved customer reviews are displayed publicly.

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About Amica Auto Insurance

Amica offers personal auto insurance with customizable coverage options, discounts, digital account services, claims support and additional programs such as StreetSmart and dividend policies.

Amica describes itself as a mutual insurer and offers both traditional non-dividend policies and dividend policies. Availability of products, discounts and policy features varies by state and policy type.

Customizable Coverage Build an auto policy using liability, collision, comprehensive, medical and uninsured/underinsured motorist coverage.
StreetSmart A voluntary mobile telematics program that can provide discounts and rewards based on driving behavior.
Dividend Policies Eligible policyholders may receive a declared portion of their annual premium back, subject to policy and state requirements.
Repair Assistance Amica’s Auto Repair Assistance Program provides access to certified repair facilities and claims-related repair support.
Official source: Amica Auto Insurance

Amica Auto Insurance Coverage

Amica currently lists a range of standard and optional auto insurance coverages. The availability and requirements of specific coverages can vary by state.

Liability Coverage

Helps pay for damages related to another person’s bodily injuries or property damage when you are at fault for a covered accident.

Collision Coverage

Helps pay for damage to your vehicle resulting from a covered collision with another vehicle or stationary object.

Comprehensive Coverage

Helps pay for qualifying damage to your vehicle that is not caused by a collision, including situations such as theft, fire or contact with an animal.

Uninsured & Underinsured Motorist

Provides protection when an at-fault driver has no insurance or does not have enough insurance to cover qualifying losses.

Personal Injury Protection

PIP can help pay for medical bills and certain related expenses after an accident, regardless of who is at fault, where available.

Medical Payments

Helps pay medical expenses for you and your passengers resulting from injuries sustained in a covered auto accident.

Roadside Assistance

Provides assistance when a vehicle becomes disabled, including services such as towing, flat-tire changes, battery jump starts, fuel delivery and lockout services.

Rental Car Reimbursement

Can help cover rental expenses while your vehicle is being repaired because of a covered loss.

GAP Insurance

Amica lists guaranteed asset protection coverage that can help cover the difference between a vehicle’s actual value and the amount still owed if the vehicle is totaled.

Glass Coverage

Helps with qualifying vehicle glass repair or replacement, subject to policy terms.

Rideshare & Delivery

Additional protection may be available for drivers using their personal vehicles for rideshare or delivery services.

Important: Coverage options and availability can vary by state. Review the actual policy documents and state-specific information when selecting coverage.

Amica Auto Insurance Discounts

Amica currently lists a broad selection of potential auto insurance discounts. Eligibility, savings and availability vary by state, policy and customer circumstances.

Bundling Discount

Amica says customers can save up to 30% when they bundle eligible policies such as auto, home, umbrella or life insurance.

Multi-Car Discount

Customers insuring two or more vehicles with Amica may qualify for a multi-car discount.

Homeowner Discount

Homeowners may qualify for an auto insurance discount even when their home is not insured with Amica, subject to eligibility.

Loyalty Discount

Amica lists loyalty savings for customers who have been insured with the company for at least two years.

Legacy Discount

Certain drivers under age 30 may qualify when their parents have maintained an Amica auto policy for at least five years.

Good Student Discount

Eligible full-time high school or college students ages 15–25 with qualifying academic performance may receive a discount.

Away-at-School Discount

A discount may be available when a full-time student on the policy attends school away from home without a vehicle.

Accident-Free Discount

Amica lists a discount for drivers who have remained claim-free for the previous three years.

Defensive Driver Discount

Completing an approved driver safety course may qualify an eligible driver for a discount.

Vehicle Safety Discounts

Qualifying anti-theft systems, electronic stability control, passive restraints, forward-collision warning and adaptive headlights may provide additional savings.

Pay-in-Full Discount

Amica lists savings for customers who pay the entire policy balance up front.

AutoPay & Paperless

Eligible customers may receive savings for using AutoPay and qualifying electronic policy documents and billing.

Amica StreetSmart™

StreetSmart by Amica is a voluntary smartphone-based telematics program that provides feedback about driving behavior and can help eligible customers earn auto insurance discounts and rewards.

Safe Driving Discount

Amica states that eligible participants can earn up to 20% off their policy premium through StreetSmart, subject to applicable terms and eligibility.

Participation Discount

Eligible new policyholders can receive an initial participation discount simply by registering for StreetSmart. Amica states that this can be up to 10% depending on eligibility.

Driving Behavior

StreetSmart evaluates factors including hard braking, excessive speeding, road segment type and phone distraction, including phone use and screen tapping.

Driving Score

Amica uses a rolling 91-day driving score to determine the premium discount a participant may receive at renewal.

Rewards

Safe-driving performance can also earn rewards that may be redeemed for electronic gift cards from participating retailers or donated to certain charities.

Automatic Trip Recording

The StreetSmart app can operate in the background and automatically record trips after detecting vehicle movement.

Important: Amica states that StreetSmart is currently available to auto policyholders in selected states. Product availability and discount eligibility can change and are subject to applicable regulatory requirements.
Rate impact: Amica states that StreetSmart driving data affects the premium discount rather than negatively changing the customer’s rate based on the driving score.
Official source: StreetSmart by Amica

Amica Dividend Policies

Amica offers both traditional non-dividend policies and dividend policies. With a dividend policy, an eligible policyholder may receive a declared portion of the annual premium back if the applicable conditions are met.

Potential Dividend

Amica states that dividend policy payments average between 5% and 20% of the annual premium and can be as high as 20%, subject to applicable conditions.

Same Core Coverage

Amica states that dividend and traditional policies offer the same coverage, while dividend policies can provide an additional potential benefit.

Payment Options

Amica lists several ways an eligible dividend may be received, including electronic payment options, a mailed check or applying the amount toward a future premium.

Not Guaranteed

Dividend payments are not guaranteed. The policyholder must meet the applicable requirements and be insured when a dividend is declared.

Availability: Dividend policies are not available in every state and may not be available for every policy type. If a policy cancels or terminates before the end of its full term, Amica states that the policyholder would not be eligible for a declared dividend payment.
Official source: Amica Dividend Policies

Amica Auto Repair Assistance

Amica’s Auto Repair Assistance Program can help customers locate certified repair facilities after a covered incident. Amica says customers always retain the option to choose their own repair shop.

Certified Repair Shops

Amica currently states that its Auto Repair Assistance Program includes more than 2,900 certified repair shops across the country.

Repair Warranty

Claims-related repair work performed through participating repair facilities includes a warranty for as long as the customer owns the vehicle.

Choose Your Own Shop

Customers are not required to use a participating Amica repair facility and can choose their own repair shop.

Auto Glass

Amica’s glass program provides repair and replacement services through vetted repair facilities and includes a lifetime guarantee for qualifying claims-related replacement work.

Amica Roadside Assistance

Amica provides 24/7 roadside assistance for qualifying customers. Services include towing, flat-tire changes, battery jump starts, fuel delivery and vehicle lockout assistance.

24/7 Assistance Roadside assistance is available around the clock.
Towing Assistance can include towing when covered or otherwise requested for an applicable out-of-pocket expense.
Battery & Tires Services include battery jump starts and flat-tire assistance.
Fuel & Lockout Fuel delivery and vehicle lockout services are also available.
Roadside phone: 866-286-9968
Official source: Amica Claim Center

Amica Auto Insurance Claims

Amica provides online claim management, mobile tools and phone support for auto insurance claims. Customers can report claims, track claim status and upload or manage claim documents.

Report a Claim Online

Amica customers can log in to their account to report an auto claim and provide information about the incident.

Track a Claim

Customers can use Amica’s online claim center to monitor claim status and manage related information.

Upload Documents

Claim documents can be uploaded and managed through Amica’s digital claims services.

Live Chat

Amica provides claims live chat during specified hours for customers who need assistance with claims.

24/7 Claims Phone

Amica lists 800-242-6422 for auto, home, marine and umbrella claims, with representatives available 24/7 for claims.

Mobile App

Customers can access claim and roadside assistance services through the Amica mobile app.

Claims phone: 800-242-6422
Official source: Amica Claim Center

Amica Customer Reviews

The reviews below are submitted by visitors and displayed after approval. They are not presented as official statements from Amica.

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Write an Amica Auto Insurance Review

Have you had experience with Amica auto insurance? Share your experience with coverage, customer service, claims, discounts, pricing, StreetSmart or other aspects of your policy.

Amica Auto Insurance FAQs

What auto insurance coverage does Amica offer?

Amica lists liability, collision, comprehensive, uninsured/underinsured motorist, personal injury protection, medical payments, roadside assistance, rental car reimbursement, GAP insurance, glass coverage and rideshare or delivery protection, depending on state and policy availability.

Does Amica offer car insurance discounts?

Yes. Amica lists discounts for bundling, multiple cars, homeowners, loyalty, good students, accident-free driving, defensive driver training, vehicle safety features, AutoPay, paperless billing and other qualifying circumstances.

What is StreetSmart by Amica?

StreetSmart is Amica’s voluntary smartphone telematics program. It evaluates driving behaviors such as hard braking, speeding, road segment type and phone distraction and can provide eligible customers with discounts and rewards.

How much can StreetSmart save?

Amica currently states that eligible customers can earn up to 20% off their policy premium through StreetSmart, subject to applicable eligibility, state and program terms.

Does StreetSmart increase my insurance rate?

Amica states that StreetSmart driving data affects the premium discount and does not negatively impact the customer’s rate based on the driving score itself. Other policy rating factors can still affect premiums.

Does Amica offer dividend auto insurance policies?

Yes. Amica offers dividend and traditional non-dividend policies. With an eligible dividend policy, a declared portion of the annual premium may be returned to the policyholder if applicable conditions are satisfied.

How much can an Amica dividend policy return?

Amica states that dividend payments average between 5% and 20% of the annual premium and may be as high as 20%. Dividend payments are not guaranteed and availability varies by state and policy.

Does Amica offer roadside assistance?

Yes. Amica provides 24/7 roadside assistance that can include towing, flat-tire changes, battery jump starts, fuel delivery and lockout services, subject to the applicable coverage.

Can I choose my own Amica repair shop?

Yes. Amica states that customers can always choose their own repair shop. Its Auto Repair Assistance Program can also help customers find participating certified repair facilities.

How do I file an Amica auto insurance claim?

Customers can report and manage claims through Amica’s online claim center, mobile services or by phone. Amica lists 800-242-6422 for auto claims.

Amica Auto Insurance Resources

For the most current information about Amica coverage, discounts, StreetSmart, dividend policies, repairs and claims, review the company’s official resources.

Disclosure

This page is an independent informational review published by Newest Cars Insurance. It is not affiliated with, sponsored by, endorsed by or operated by Amica. Company information is summarized from publicly available official Amica sources. Coverage, discounts, eligibility, availability, pricing, claims handling and policy terms can vary by state and individual circumstances.

Customer reviews displayed on this page are submitted by visitors and are subject to moderation. They represent the individual experiences of the reviewers and do not necessarily represent the views of Newest Cars Insurance or Amica.